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Supervisor

Supervisor

Supervisors must have previous experiences in call center and customer care departments, they should have the required skills that allow them to handle Systems and a whole department Features: 1-    &nb... More »

Brand: Livi CSC
Product Code: LiviPBX-002
Availability: In Stock
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Supervisors must have previous experiences in call center and customer care departments, they should have the required skills that allow them to handle Systems and a whole department

Features:

1-      A special live screen to monitor calls

2-      The possibility of helping agents in some circumstances

3-      The possibility of listening to the call

4-      The possibility of transferring calls immediately to himself or to another employee

5-      Reports access

 

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