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Queues

Queues

Queue is the place where the clients waits for their calls to be picked up, and the number of queues depends mostly on how many departments you have in your company, so let’s say if you have 3 departments ( Sales, Marketing, HelpDesk ) you ar... More »

Brand: Livi CSC
Product Code: LiviPBX-004
Availability: In Stock
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Queue is the place where the clients waits for their calls to be picked up, and the number of queues depends mostly on how many departments you have in your company, so let’s say if you have 3 departments ( Sales, Marketing, HelpDesk ) you are going to need 3 queues.

Features:

1-      Multiple ring strategies (Ring All, Linear Ringing, Fair distribution)

2-      The possibility of adding the same agents to more than one queue

3-      The possibility of adding a unique waiting message for each queue

4-      The possibility of assigning a waiting time for each queue 

 

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